I am sorry that you have received your order incorrectly.
Please return this to us via the freepost address below and we will be happy to send you a replacement or refund.
zavvi
Freepost GU210
Guernsey
GY1 5SS
If you could also include a brief covering letter, clearly stating your order number, the reason for return and whether a replacement or refund is required.
Please could you also include your unique returns authorisation number: 57954
Without this we will not be able to complete your return and this may result in the item being sent back to you.
When returning your item please obtain a proof of postage which is provided free of charge from your local post office. This covers your item on its return to us.
We cannot exchange for an alternative item, we can only do a straight swap.
Once you have sent it please allow at least 10 working days for the item to be returned back to us.
Once we have received the item your request will be processed and you will receive a confirmation email to advise you when this has been done.
Kerro vielä aikanaan, miten kävi tullihommeleiden kanssa, vai tuliko kaikki paketit erikseen.