Vastaus: NHL 14 - Hockey Ultimate Team [PS3]
Kokeiltu on, ei vaikutusta.
Itsellä oli kolme korttia jäänyt johonkin limboon vaihtopakasta, mutta palautuneet.
http://answers.ea.com/t5/NHL-14/HUT-Trade-Pile-Issues-Updated-12-12-13/m-p/1985901#U1985901
"We are currently investigating problems with the HUT Trade Pile and we are working on resolving these issues as soon as possible.
If you have had issues with items disappearing from the Trade Pile in HUT in the past 24 hours please contact an advisor:
1 Click on the following link:
https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter "NHL 14" and click "Find Solutions"
5 Select "Missing Items" as the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" for contact methods to get in touch with our advisors.
7 Select a contact option. Note that you may get different contact options depending on your country and the time of your request.
Update 12/11/13:
We’re working on rolling out a fix which should resolve the HUT issues which have popped up in the last 48 hours and prevent any further items from disappearing. No exact ETA on when it will be ready but we are doing everything we can to get it out ASAP.
We’ve seen trade pile issues fall into two separate categories:
If you've listed an item for auction, or have it in your trade pile, and its disappeared: The item is still attached to your account and should appear after a console restart or within 24 hours.
If you've purchased an item through a bid, and had nothing appear at the end of the auction but are missing pucks: The auction has been successful, but the item may be stuck. We have the ability to recover the items and are asking all players affected to contact EA Help through the links here so we can get them back for you.
Our apologies for the inconvenience, we're working to resolve the Auction House issues and will do everything we can to fix any missing or stuck items.
Update 12/12/13:
The NHL Dev team is rolling out a potential fix for the HUT Auction House issues at 1:00AM PST / 9:00AM GMT on 12/12/13. As this will require server restarts, online play may be interrupted for approximately 30 minutes. We will continue to monitor the situation closely and hope that this resolves issues for all users.
Players who have been affected over the last 48 hours are still advised to follow the previous posts regarding contacting advisers at Help.EA.com to recover HUT items lost through bids, as these will unfortunately not be replaced by this fix alone. It should, however, prevent it from happening in the future. Items disappeared from the trade pile should be restored, if not please try restarting your console. It may take up to 24 hours for these items to be visible in the trade pile again.
We appreciate your patience as we work to resolve these issues."
